FAQ

Frequently Asked Questions

Where do you ship your products?

We can ship everywhere in India where ever the postal services are available.

 

How can I rent a hospital grade breast pump?

Step 1: From the Catalogue Select the Breast Pump You would like to Rent (Hygiea or Medela) & Pumping Kit(required for pump) & any other breast feeding supplies

             you  would need.

Step 2: Submit Payment.

Step 3: We will email you with delivery details & information that we would need for the rental agreement within 3 hours.

Step 4: We will be collecting your signature on the rental agreement when we come deliver you your breast pump.

 

Why should I rent instead of purchasing a regular breast pump? 

Many moms rent pumps if nursing is difficult, or painful or if they need extra milk or if they need to express milk faster.   A hospital-grade dual pump can cut pumping sessions in half to just 15 minutes as they empty both breasts at once. 

Hospital grade pumps are very expensive and can cost thousands of dollars to buy. Hospital grade pumps are considered electric powerhouses.  They mimic breastfeeding and allow moms  to regulate suction rhythm, intensity, and pressure.  They have a pumping action that's almost identical to a baby's natural sucking, which can help to build and maintain milk supply.

 

What is the cost of renting a pump?

 

The rental costs are specified in the catalogue.  Our minimum rental period is for one month. Our daily rate is Rs.200 per day.

 

How far in advance do I need to rent?

We can deliver your breast pump within 24 hours on weekdays.  If you are pre-planning you can  fill out the rental agreement and add a rental to your cart and indicate the day you want your breast pump delivered as well.

       

When does my rental period begin and end?

Your rental period begins the day your order is delivered to your doorstep.  The rental period ends when your pump is picked up or delivered back to our store. The minimum rental period is 1 month.

 

How do I pay for my rental?

We accept all major credit cards. We bill your credit card monthly until you return your pump.  If you have used the pump for a part month(less than 25 days) we would charge (Minimum Rs.200/ day) depends on pump.

 

 

What if I accidentally damage the breast pump?

 If the equipment is not returned in good condition then the customer is charged a  minimum charge of 3500 and or the cost of the repair/replacement of the pump.  This would be charged on the credit card on file. 

    

How do I know my breast pump is clean and hygienic?

Each breast pump is thoroughly disinfected and cleaned between rentals.  In addition, each pump is a “closed system pump”, which means it is sanitary and safe for use by multiple mothers. A closed system pump has a barrier which  prevents milk or milk particles from entering the pump tubing or motor, which eliminates the need for pump tube washing or replacement. In addition, each mom is required to purchase an individual pumping kit which is used to collect breast milk.

 

How much does shipping cost?

Regular shipping within 24 hours is free.  Emergency Shipping within 3 hours is Rs.300.

 

How much does home pickup cost?

The pump can be picked up from your home for an additional charge of Rs.300..  

How long can I borrow for?

You can borrow for as long as you like.  We would bill you monthly for the pump.

        

How do I return my order?

You need to call us on a weekday so that we can organize the pick up of your pump same day or next weekday.

Contact Us

C/o InCube Space, Lane no. 2

D.P Road, Next to Medipoint Hospital. Aundh, Pune 411007

mail@orcuslifesciences.com

Whatsapp: 788 788 8283

Tel: 788-788-8283

Call 788 788 8283 for discount & offers! Ask for the coupon code

Office Hours

Mon - Fri:0 9am - 08pm

​​Saturday: 09am - 5pm

​Sunday: Holiday

Branch offices:

Hyderabad | Ahmedabad | Goa

Mumbai | Vijaywada | Raipur 

Indore | Coimbatore | Bangalore 

Kolkata | Indor | Bhopal | Delhi

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